Legal Foundations: Dive into the essentials of s.14(1) of the Employment Act 1955 and an introduction to s.20 of the Industrial Relations Act 1967.
Role of Line Managers: Understand the pivotal role line managers play in managing people and maintaining workplace harmony.
Explore the definition and scope of misconduct in the workplace, differentiating it clearly from poor performance.
Understand the key distinctions between misconduct and poor performance to apply the appropriate management strategies.
Learn best practices for addressing early signs of misconduct, equipping you with effective methods to intervene and correct behaviour before it escalates.
Gain insights into the critical factors contributing to poor performance.
Master the strategies for effectively managing poor performance, ensuring that corrective actions are taken from the outset.
Understand the nuanced differences between managing poor performance in probationary employees versus confirmed employees.
Learn how to design and implement a comprehensive Performance Improvement Plan (PIP) tailored to individual needs.
Receive practical guidance on accurate and effective documentation throughout the performance management process.
Understand the concept of constructive dismissal and the underlying legal principles.
Analyse case studies on constructive dismissal to help managers identify and avoid actions that could lead to such claims.
Explore why HR may be cautious about using the term “terminate” and the implications of this mindset.
Learn about the role of People Managers in the disciplinary process and how they can help streamline it.
Gain insights into the HR perspective when imposing disciplinary actions.
Familiarize yourself with the Labour Court and Industrial Court processes.
By the end of this course, participants will have gained critical industrial relations knowledge and practical skills necessary to manage workplace relations effectively. The course empowers line managers to foster positive employee relationships, address grievances, and navigate disciplinary procedures, thereby ensuring a harmonious and productive work environment.
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Head Office :
Level 13-03-03A, PJX-HM Shah Tower,
No.16A, Persiaran Barat, 46050, Petaling Jaya,
Selangor, Malaysia.
Southern Region :
No. 55B, Jalan Eko Botani 3/7,
Taman Eko Botani, 79100, Iskandar Puteri,
Johor, Malaysia.
Northern Region :
No. 3-3 (1722), Lorong Setia Sentral 1,
Pusat Perniagaan Setia Sentral, 14000 Bukit Mertajam, Penang, Malaysia.
6-7 October 2025 -Sheraton Hotel, Petaling Jaya
By the end of this course, participants will have gained critical industrial relations knowledge and practical skills necessary to manage workplace relations effectively. The course empowers line managers to foster positive employee relationships, address grievances, and navigate disciplinary procedures, thereby ensuring a harmonious and productive work environment.
Fill this form and our experts will reach out to you.